Info

 

SCARVES:

SHIPPING

Unless during a pre-order event, orders are shipped within 3 days of funds depositing into our bank account.  During a pre-order, expected release dates are a guide for when stock is availble to ship.

Shipping costs and estimated duration's are provided below. If you require faster delivery, please contact info@nikiwhittledesigns.com.

After the first item, there are no additional shipping and handling costs for multiple items as part of the same purchase to the same address.

US Domestic

All domestic orders are shipped with USPS Priority Mail at a flat rate of $9.50 per domestic order. This is a tracked service which delivers in 2-3 days. A tracking number will be included with your shipping confirmation, which can be used to track your order.

Canada

We offer two type of shipping to Canada:

  1. USPS Priority Mail at a flat rate of $37 per order. This is a tracked service which delivers in 6-10 days. A tracking number will be included with your shipping confirmation, which can be used to track your order.
  2. USPS First-Class Package International Service at a flat rate of $17 per order.

UK

We offer two types of shipping to the UK

  1. USPS Priority Mail International at a flat rate of $43 per order. This is a tracked service which delivers in 6-10 days. A tracking number will be included with your shipping confirmation, which can be used to track your order.
  2. USPS First-Class Package International Service at a flat rate of $12 per order.

Please note: For international shipping, any additional costs such as customs fees, duty fees, applicable taxes, etc. on any items are the sole responsibility of the buyer. Unfortunately, we have no control over these charges and cannot inform you of the costs you may incur. All international orders are final purchase (non-returnable and non-refundable).

 

PHONE CASES

All phone cases are printed to order and are shipped between 7-10 business days.

All packaging and shipping costs are included in the price of the phone case, and estimated duration is provided below. If you require faster delivery, please contact info@nikiwhittledesigns.com.

US Domestic - 3 - 5 days
International– 8 – 20 days

Please note: For international shipping, any additional costs such as customs fees, duty fees, applicable taxes, etc. on any items are the sole responsibility of the buyer. Unfortunately, we have no control over these charges and cannot inform you of the costs you may incur. All international orders are final purchase (non-returnable and non-refundable).

TERMS AND CONDITIONS

All artwork & designs are property of Niki Whittle Designs

RETURNS

We want you to love your product, but if you are not satisfied with your item you may return it within 10 days of receipt and select from one of the following options below.

All returns require a receipt or proof of purchase. Only regular priced items may be returned, unfortunately sale items cannot be returned.

Exchange - We can exchange your item for an item of equal or lesser value, or use as credit towards a future purchase.

Refund - In order to qualify for a refund, the item must be returned in its original packaging and in perfect, unused condition.

To organize a return (exchange or refund), we ask that you first email info@nikiwhittledesigns.com and include your name and details of the item purchased, along with the invoice number and reasons for your return. Please also specify whether you are seeking an exchange or refund. We will then confirm the return address.

Please include a note with your return detailing your name, invoice number and preferred option (exchange or refund). Once your return is received and inspected, we will notify you of the approval or rejection of your return. If approved, your selected option (exchange or refund) will be processed.

We cannot refund shipping charges and Niki Whittle Designs is not responsible for items damaged or lost in transit so please ensure that you pack your items securely and return your goods with an insured track-able courier, and retain your receipt.

CONTACT

If you have any questions, please contact us at info@nikiwhittledesigns.com